FAQ

The quality assurance system for approved energy advisers within the meaning of the Klimabonus subsidy scheme includes the following:

• verification of the basic qualifications of the energy adviser;
• verification of any additional qualifications of the energy adviser;
• checking and approval, prior to certification, of an energy consultation report for a retrofitting project;
• a timely and regular quality control system, including: 
  • quality control of the services provided by energy advisers;
  • checking compliance with the conditions associated with the ongoing training of energy advisers, and
  • implementation of a customer evaluation system.

Since January 2017, energy advisers have been able to obtain certification by submitting an approval application to the Environmental Administration. Approval is conditional on membership of the OAI (architect or engineer in accordance with the Law of 13 December 1989) or an authorisation in accordance with the Grand Ducal Regulation of 10 February 1999 on the approval of natural or legal persons, private or public, other than the State, for the performance of technical study and control tasks in the field of energy, as amended.

From 15 December 2018, approved energy advisers will have to join a quality assurance system in the field of energy and sustainability consultancy for residential buildings with a body contracted for this purpose by the Ministry of Sustainable Development and Infrastructure. 

Under the Klimabonus subsidy scheme, only energy advisers approved by the Minister for the Environment are able to draft reports relating to energy advice. An energy adviser must be approved by the Minister for the Environment in accordance with the Law of 21 April 1993.

(Law of 21 April 1993 on the approval of natural persons or legal entities, private or public, other than the State, for the performance of technical study and verification tasks in the environmental field).

Benefit from financial support of up to 50% of the investment cost!

Under Article 4(h) of the Law of 31 May 1999, as amended, establishing a fund for the protection of the environmental, municipal administrations, municipal associations and public bodies under the supervision of the municipalities may receive aid covering up to 50% of the investment cost for projects for the rational use of energy and the promotion of new and renewable energy sources. This financial aid is accessible to all municipalities, regardless of their commitment to the climate pact.

Klima-Agence will be happy to advise you on this crucial question, which you should ask yourself at the start of your project. Contact us by telephone via our free hotline on 8002 11 90 or request a personal interview at home. Klima-Agence will also advise you on public subsidies and any municipal subsidies available, as well as on the possible procedures for setting up the installation.